A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 50,000 /month*
F Mec International Financial Services Limited
Sector 15 Noida, Noida
₹25,000 incentives included
1 - 2 years Experience in Customer Support / TeleCaller
Full Time
- Handle customer queries through phone calls and provide appropriate solutions.
- Assist customers with loan-related queries, EMI payments, and repayment procedures.
- Follow up with customers regarding pending payments and payment updates.
- Maintain accurate records of customer interactions and complaints.
- Ensure timely resolution of customer complaints and maintain customer satisfaction.
- Provide clear and professional communication to customers.
- Maintain daily call reports and update customer information in the system.
Required Skills
- Good communication skills in Hindi; basic English preferred.
- Customer handling and problem-solving skills.
- Basic computer knowledge and MS Excel skills.
- Ability to manage customer calls professionally.
- Experience in NBFC, FinTech, banking, or loan-related processes preferred.
Candidate
Requirements
- Minimum 1–2 years of relevant experience.
- Customer support or loan collection experience preferred.
- Immediate joiners will be preferred.
High Demand
