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Team Leader - Contact Centre (Inbound)

salary Not Disclosed
company-logo
job companyKotak Mahindra Bank Limited
job location Sector 63 Noida, Noida
job experience1 - 6+ years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

Sky Service Cards-Team Leader_Sky Channel-Contact Centre Inbound_Noida - Responsible for leading the Sky Service Cards team in a contact centre environment. - Role involves managing inbound customer service operations. - Requires leadership skills to supervise and guide team members. - Focus on ensuring quality customer support and service delivery. - Based in Noida, working at the contact centre location. - The position demands experience in team handling and customer interaction. - Likely involves coordinating with multiple stakeholders to meet service goals. - Emphasis on maintaining service standards and resolving customer issues efficiently. - The role is critical for smooth functioning of inbound contact centre operations. - Suitable for candidates with prior experience in customer support leadership roles.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Team Leader - Contact Centre (Inbound) job

  1. What qualifications and experience are required for this Team Leader - Contact Centre (Inbound) position?
    Ans : Candidates should have All Education levels with 1-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : Salary details will be shared during the hiring process.
  3. What shift and timings does this job follow?
    Ans : This Team Leader - Contact Centre (Inbound) job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Team Leader - Contact Centre (Inbound) job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Team Leader - Contact Centre (Inbound) job is located in Sector 63 Noida, Noida.
  8. Why should you apply for this Team Leader - Contact Centre (Inbound) job?
    Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
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Contact Person

KOTAK MAHINDRA BANK LIMITED
Posted 2 days ago
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