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NDR Executive

salary 15,000 - 20,000 /month
company-logo
job companyGrowthist India Marketing
job location H Block Sector-63 Noida, Noida
job experience1 - 3 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card

Job Description

We are looking for a responsible and proactive NDR Executive to manage non-delivery cases and coordinate with customers and delivery partners to ensure successful delivery of orders.

Key Responsibilities:

Manage and follow up on daily NDR cases.

Contact customers regarding failed/unsuccessful deliveries.

Understand the reason for non-delivery and provide suitable solutions.

Coordinate with delivery partners for delivery re-attempts.

Track OFD, Delivered, Undelivered and RTO shipments.

Verify customer details and update correct responses in the system.

Maintain daily NDR reports and shipment records.

Follow up with customers until the shipment is delivered or returned.

Work towards reducing RTO and undelivered orders.

Coordinate with the operations and courier team for smooth order processing.

Requirements:

Good communication and convincing skills.

Basic knowledge of computers/Excel.

Good Hindi communication; basic English preferred.

Ability to handle customer calls and regular follow-ups.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this NDR Executive job

  1. Who is eligible to apply for this NDR Executive job at Growthist India Marketing?
    Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this NDR Executive job offered by Growthist India Marketing.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹20,000 per month in this NDR Executive position.
  3. What shift and timings does this job follow?
    Ans : This NDR Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in H Block Sector-63 Noida, Noida.
  5. How many vacancies are there for this NDR Executive job?
    Ans : There are 2 vacancies for this NDR Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this NDR Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a NDR Executive, you will work on skills like Computer Knowledge.
  8. What is the job location for this position?
    Ans : The job location for this NDR Executive position is H Block Sector-63 Noida, Noida.
  9. Who is the right fit for this NDR Executive job?
    Ans : A candidate having skills like Computer Knowledge with 1-3 years of experience is the right fit for this NDR Executive job.
  10. What makes this NDR Executive job a good opportunity?
    Ans : This NDR Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

VATAN CHAUHAN

Interview Address

H-73 NOIDA SECTOR 63, H Block Sector-63 Noida, Noida
Posted 2 days ago
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