Tally Support Executive

18,000 - 22,000 /month

Apex Actsoft Technologies Private Limited

Wagle Estate, Mumbai

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Contract

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Software & IT Services

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Tally Support Executive to join our team at Apex Actsoft Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹18000 - ₹22000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Tally Support Executive job

What skills and experience do you need for this Tally Support Executive job?
Ans : To apply for this Tally Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹22,000 per month in this Tally Support Executive position.
What shift and timings does this job follow?
Ans : This Tally Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Wagle Estate, Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Tally Support Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Tally Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
Where is this job located?
Ans : This Tally Support Executive job is located in Wagle Estate, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-2 years of experience is ideal for this Tally Support Executive job.
Why should you apply for this Tally Support Executive job?
Ans : This Tally Support Executive job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 10 openings available.