Supervisor

8,000 - 15,000 /month

Enjay Digitek Private Limited

Dadabadi, Kota

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

90 Openings

Full Time

Job Highlights

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Supervisor to join our team at Enjay Digitek Private Limited. The role offers ₹8000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Supervisor job

Can freshers or experienced candidates apply for this Supervisor role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Supervisor role.
What salary is offered for this Supervisor job?
Ans : The salary for this Supervisor job ranges between ₹8,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Supervisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dadabadi, Kota.
How many vacancies are there for this Supervisor job?
Ans : There are 90 vacancies for this Supervisor role.
Is this job open for all genders?
Ans : Yes, this Supervisor job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Supervisor position is Dadabadi, Kota.
What makes this Supervisor job a good opportunity?
Ans : This Supervisor job is a good opportunity as it offers a salary between ₹8,000-₹15,000 per month. This is a Full Time job and has 90 openings.