SR. Customer Support Executive

20,000 - 25,000 /month

Jai Steel Facilitation Private Limited

Udyog Vihar Phase V, Gurgaon

6 - 36 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2B Sales

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a SR. Customer Support Executive to join our team at Jai Steel Facilitation Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹20000 - ₹25000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this SR. Customer Support Executive job

What skills and experience do you need for this SR. Customer Support Executive job?
Ans : To apply for this SR. Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this SR. Customer Support Executive job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This SR. Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Udyog Vihar Phase V, Gurgaon.
How many vacancies are there for this SR. Customer Support Executive job?
Ans : There are 2 vacancies for this SR. Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-3 years of experience are eligible to apply for this SR. Customer Support Executive role. Only female candidates are eligible.
What are the key responsibilities of this SR. Customer Support Executive job?
Ans : As a SR. Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this SR. Customer Support Executive position is Udyog Vihar Phase V, Gurgaon.
Who is the right fit for this SR. Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-3 years of experience is the right fit for this SR. Customer Support Executive job.
What makes this SR. Customer Support Executive job a good opportunity?
Ans : This SR. Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 2 openings.