Social media expert

12,000 - 15,000 /month

The Case Stories Store

Mira Road East, Mumbai

Freshers in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Social media expert to join our team at The Case Stories Store. The role offers ₹12000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Phone Case Brand. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

Can freshers or experienced candidates apply for this Social media expert role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Social media expert role.
What salary is offered for this Social media expert job?
Ans : The salary for this Social media expert job ranges between ₹12,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Social media expert job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mira Road East, Mumbai.
How many vacancies are there for this Social media expert job?
Ans : There are 2 vacancies for this Social media expert role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Social media expert job. No prior experience is required.
What does the role of Social media expert involve?
Ans : As a Social media expert, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Social media expert position is Mira Road East, Mumbai.
Who is the right fit for this Social media expert job?
Ans : A candidate having skills like Computer Knowledge is the right fit for this Social media expert job.
What makes this Social media expert job a good opportunity?
Ans : This Social media expert job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 2 openings.