We are looking for a Service advisor to join our team at 4s Automotives Llp. The role offers ₹10,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to Automobile. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 2 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.
More about this Service advisor job
What are the eligibility criteria for this Service advisor job?
Ans : Candidates should have a 12th Pass and above qualification with 2-4 years of experience for this Service advisor job offered by 4s Automotives Llp in Argora Housing Colony, Ranchi.
What salary is offered for this Service advisor job?
Ans : The salary for this Service advisor job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Service advisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Argora Housing Colony, Ranchi.
How many vacancies are there for this Service advisor job?
Ans : There are 2 vacancies for this Service advisor role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 2-4 years of experience are eligible to apply for this Service advisor role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Service advisor position is Argora Housing Colony, Ranchi.
What makes this Service advisor job a good opportunity?
Ans : This Service advisor job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 2 openings.