A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
16,000 - 32,000 /month
Shren Solutions
Koramangala, Bangalore
0 - 2 years Experience in Customer Support / TeleCaller
Full Time
Consultant – Matrimony Process (B2C)
Department: Matrimony / Customer Sales
Process: B2C (Business to Consumer)
Location: Koramangala, Bangalore
CTC: ₹18,000 – ₹25,000 per month
Working Days: 6 days a week (Sunday fixed off)
Position Description
As a Consultant in the Matrimony B2C process, you will be responsible for engaging directly with customers who have shown interest in matrimony services, guiding them through profile registration, membership plans, and upgrades. The role demands excellent communication skills, persuasive selling ability, and a customer-first approach to help clients find suitable matches while achieving individual and team sales targets.
Key Responsibilities
Sales & Customer Engagement
Handle inbound/outbound calls with prospective customers interested in matrimony services
Understand customer requirements and recommend suitable membership packages
Convert leads into paid memberships/upgrades to achieve monthly sales targets
Follow up consistently with warm leads and past inquiries
Customer Relationship Management
Build rapport and trust with customers through effective communication
Address customer queries and concerns professionally
Maintain accurate records of customer interactions in CRM/systems
Target Achievement
Achieve daily, weekly, and monthly revenue/conversion targets
Maintain high call quality and customer satisfaction scores
Experience & Skills Required
Work Experience: 0–3 years in sales, telesales, or BPO/voice process (freshers can apply)
High Demand
