Senior Telecaller

15,000 - 16,000 /month

Smile India Trust

Sector 4 Noida, Noida

0 - 2 years Experience in Customer Support / TeleCaller

Replies in 24hrs

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance

Job Description

Job Title: Telecaller – NGO

Location: A-100 Sector 4 Noida ( Nearest Metro Station 16 )
Employment Type: Full-time

Job Summary

We are looking for a motivated and compassionate Telecaller to support our NGO’s outreach and fundraising efforts. The candidate will contact potential donors, volunteers, and supporters to inform them about our social initiatives and encourage participation or contributions.

Key Responsibilities

Make outbound calls to potential donors, supporters, and volunteers.
Explain the NGO’s mission, projects, and impact clearly.
Encourage donations, event participation, or volunteer sign-ups.
Maintain records of calls and update the database.
Follow up with interested donors or supporters.
Handle queries and provide accurate information about the organization.
Achieve daily or weekly calling targets.

Requirements

Good communication skills
Basic computer knowledge
Ability to convince and engage people on phone.
Positive attitude and interest in social work.
Prior telecalling or customer service experience preferred

Skills

Strong interpersonal skills
Persuasion and negotiation ability
Patience and empathy
Time management

Salary / Benefits

Fix Salary + Incentive

Incentives based on donations or performance
Opportunity to contribute to social causes.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Senior Telecaller job

What skills and experience do you need for this Senior Telecaller job?
Ans : To apply for this Senior Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹16,000 per month in this Senior Telecaller position.
What shift and timings does this job follow?
Ans : This Senior Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 4 Noida, Noida.
How many vacancies are there for this Senior Telecaller job?
Ans : There are 25 vacancies for this Senior Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-2 years of experience are eligible to apply for this Senior Telecaller role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Senior Telecaller, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Senior Telecaller position is Sector 4 Noida, Noida.
Who is the right fit for this Senior Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Senior Telecaller job.
What makes this Senior Telecaller job a good opportunity?
Ans : This Senior Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹16,000 per month. This is a Full Time job and has 25 openings.