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Senior Telecaller

salary 15,000 - 35,000 /month
company-logo
job companySapna Enterprise
job location Work from home
job experience0 - 6 months Experience in Customer Support / TeleCaller
Replies in 24hrs
98 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Health/ Term Insurance
sales
Languages: Hindi
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits
star
Internet Connection, Aadhar Card

Job Description

We are looking for a Senior Telecaller to join our team at Sapna Enterprise. The role offers ₹30000 - ₹35000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the DAY shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Senior Telecaller job

  1. Can freshers or experienced candidates apply for this Senior Telecaller role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Senior Telecaller role.
  2. What salary is offered for this Senior Telecaller job?
    Ans : The salary for this Senior Telecaller job ranges between ₹15,000-₹35,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Senior Telecaller job follows a Day shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Senior Telecaller job?
    Ans : There are 98 vacancies for this Senior Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Senior Telecaller job is open for both male and female candidates.
  7. What does the role of Senior Telecaller involve?
    Ans : As a Senior Telecaller, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Senior Telecaller position is Gandhi Kutir, Surat.
  9. Who is the right fit for this Senior Telecaller job?
    Ans : A candidate having skills like Domestic Calling with 0-1 years of experience is the right fit for this Senior Telecaller job.
  10. What makes this Senior Telecaller job a good opportunity?
    Ans : This Senior Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹35,000 per month. This is a Full Time job and has 98 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Domestic Calling, Domestic Calling

Shift

DAY

Contract Job

No

Salary

₹ 15000 - ₹ 35000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Sapna
Posted 10+ days ago
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