A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 35,000 /month
Hariba Dairy Farm
Umra, Surat
0 - 5 years Experience in Customer Support / TeleCaller
Full Time
We are looking for a Sales Representative to join our team at Hariba Dairy Farm. The role offers INR 15000 - 35000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The role involves resolving customer complaints, providing the right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6-day working week during the day shift, and the company provides a cab pickup and drop-off facility.
High DemandHigh Demand
