Senior Telecaller

13,000 - 16,000 /month

Ayaan Packaging Solution

Thane West, Mumbai

6 - 12 months Experience in Customer Support / TeleCaller

30 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: B2B Sales

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Senior Telecaller to join our team at Ayaan Packaging Solution. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹13000 - ₹16000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Senior Telecaller job

What is the eligibility criteria to apply for this Senior Telecaller job?
Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹16000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Senior Telecaller job?
Ans: This Senior Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Senior Telecaller job?
Ans: No, there is no fee applicable for applying this Senior Telecaller job and during the employment with the company, i.e., Ayaan Packaging Solution.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Senior Telecaller role?
Ans: There is an immediate opening of 30 Senior Telecaller at Ayaan Packaging Solution
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Senior Telecaller job?
Ans: This Senior Telecaller job has Day Shift.