Senior Tele Caller

23,000 - 26,000 /month

Radheshyam Laminates & Decors Private Limited

Peenya, Bangalore

Freshers in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Telecom / ISP

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Senior Tele Caller to join our team at Radheshyam Laminates & Decors Private Limited. The role offers ₹23000 - ₹26000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Senior Tele Caller job

Can freshers or experienced candidates apply for this Senior Tele Caller role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Senior Tele Caller role.
What salary is offered for this Senior Tele Caller job?
Ans : The salary for this Senior Tele Caller job ranges between ₹23,000-₹26,000 per month.
What shift and timings does this job follow?
Ans : This Senior Tele Caller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Peenya, Bangalore.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Senior Tele Caller job is open for both male and female candidates.
What does the role of Senior Tele Caller involve?
Ans : As a Senior Tele Caller, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Senior Tele Caller job is located in Peenya, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along is ideal for this Senior Tele Caller job.
Why should you apply for this Senior Tele Caller job?
Ans : This Senior Tele Caller job offers a salary between ₹23,000-₹26,000 per month. This is a Full Time opportunity and has 3 openings available.