Senior Customer Support Executive

20,000 - 30,000 /month

Nbfc

Banjara hills, Hyderabad

1 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Tamil, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

Key Responsibilities

• Handle customer queries via calls, emails, and chat support

• Provide accurate information regarding products/services

• Resolve customer complaints and escalate issues when required

• Maintain high levels of customer satisfaction

• Follow up with customers to ensure resolution

• Maintain proper records of customer interactions

Required Skills

• Minimum 2+ years of experience in customer support

• Candidate must be fluent in Telugu, Tamil, Kannada, and English (mandatory)

• Excellent communication and interpersonal skills

• Strong problem-solving and multitasking abilities

• Ability to handle customer escalations professionally

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Senior Customer Support Executive job

What skills and experience do you need for this Senior Customer Support Executive job?
Ans : To apply for this Senior Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹30,000 per month in this Senior Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Senior Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Banjara hills, Hyderabad.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Senior Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Senior Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Senior Customer Support Executive job is located in Banjara hills, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience is ideal for this Senior Customer Support Executive job.
Why should you apply for this Senior Customer Support Executive job?
Ans : This Senior Customer Support Executive job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 5 openings available.