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Semi Voice Process

salary 17,000 - 18,000 /month
company-logo
job companyResume Hubs
job location Silk Board, Bangalore
job experience0 - 6 months Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Malayalam
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Company: Resume Hubs

Role: Customer Support Executive (Semi-Voice / Blended)

Location: Silk Board, Bangalore (Work from Office)

Compensation: ₹17,000 – ₹18,000 / month

Employment Type: Full-time

Work Schedule: 10:00 AM – 7:00 PM (Day Shift) | Rotational Week Off

Role Overview

Engage with customers across voice, email, and live chat channels to deliver prompt resolutions and maintain service delivery standards.

Key Responsibilities

  • Handle customer queries across inbound calls, live chat, and email tickets.

  • Diagnose customer issues, troubleshoot standard workflows, and provide first-contact resolution.

  • Maintain accurate case logs and CRM documentation following standard operating procedures.

  • Meet quality assurance (QA), Average Handling Time (AHT), and Customer Satisfaction (CSAT) metrics.

Candidate Requirements

  • Education: Any Graduate, Undergraduate, or Diploma holder (Freshers and experienced candidates welcome).

  • Language Proficiency: Fluent English (verbal and written) along with Tamil, Kannada, Hindi, or Malayalam.

  • Typing Skills: Minimum 30 WPM with standard accuracy.

  • Competencies: Basic computer literacy, active listening, and strong communication skills.

  • Availability: Immediate joiners preferred.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Semi Voice Process job

  1. What skills and experience do you need for this Semi Voice Process job?
    Ans : To apply for this Semi Voice Process job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Semi Voice Process job ranges between ₹17,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Semi Voice Process job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Silk Board, Bangalore.
  5. How many vacancies are there for this Semi Voice Process job?
    Ans : There are 99 vacancies for this Semi Voice Process role.
  6. Is this job open for all genders?
    Ans : Yes, this Semi Voice Process job is open for both male and female candidates.
  7. What are the key responsibilities of this Semi Voice Process job?
    Ans : As a Semi Voice Process, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Semi Voice Process position is Silk Board, Bangalore.
  9. Who is the right fit for this Semi Voice Process job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Semi Voice Process job.
  10. What makes this Semi Voice Process job a good opportunity?
    Ans : This Semi Voice Process job is a good opportunity as it offers a salary between ₹17,000-₹18,000 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Query Resolution, Non-voice/Chat Process, Domestic Calling, Computer Knowledge, International Calling, Hindi Kannada Tamil Malayalam, Typing Speed 30 WPM, Problem Solving, Email Support Chat Support, Semi Voice Blended Process, Customer Support Customer Care

Shift

Day

Contract Job

No

Salary

₹ 17000 - ₹ 18000

Regional Languages

Hindi, Malayalam

English Proficiency

Yes

Contact Person

Afsar
Posted 3 hours ago
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