Customer Support Semi Non Voice Process Executive

12,000 - 16,000 /month

The Customer Services

Sector V - Salt Lake, Kolkata

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Semi Non Voice Process Executive to join our team at THE CUSTOMER SERVICES to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹12,000 - ₹16,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Semi Non Voice Process Executive job

What skills and experience do you need for this Customer Support Semi Non Voice Process Executive job?
Ans : To apply for this Customer Support Semi Non Voice Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along.
What salary is offered for this Customer Support Semi Non Voice Process Executive job?
Ans : The salary for this Customer Support Semi Non Voice Process Executive job ranges between ₹12,000-₹16,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Semi Non Voice Process Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Semi Non Voice Process Executive job is open for both male and female candidates.
What does the role of Customer Support Semi Non Voice Process Executive involve?
Ans : As a Customer Support Semi Non Voice Process Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Semi Non Voice Process Executive job is located in Sector V - Salt Lake, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along is ideal for this Customer Support Semi Non Voice Process Executive job.
Why should you apply for this Customer Support Semi Non Voice Process Executive job?
Ans : This Customer Support Semi Non Voice Process Executive job offers a salary between ₹12,000-₹16,000 per month. This is a Full Time opportunity and has 25 openings available.