Semi Non Voice Process Executive

19,000 - 38,000 /month

Allsec Technologies

HSR Layout, Bangalore

0 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time/Part Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Semi Non Voice Process Executive to join our team at Allsec Technologies. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹19,000 - ₹38,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Semi Non Voice Process Executive job

What skills and experience do you need for this Semi Non Voice Process Executive job?
Ans : To apply for this Semi Non Voice Process Executive job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹19,000-₹38,000 per month in this Semi Non Voice Process Executive position.
What shift and timings does this job follow?
Ans : This Semi Non Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
How many vacancies are there for this Semi Non Voice Process Executive job?
Ans : There are 5 vacancies for this Semi Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this Semi Non Voice Process Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Semi Non Voice Process Executive, you will work on skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Semi Non Voice Process Executive position is HSR Layout, Bangalore.
Who is the right fit for this Semi Non Voice Process Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Semi Non Voice Process Executive job.
What makes this Semi Non Voice Process Executive job a good opportunity?
Ans : This Semi Non Voice Process Executive job is a good opportunity as it offers a salary between ₹19,000-₹38,000 per month. This is a Both job and has 5 openings.