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Seller Support Executive

salary 30,000 - 42,000 /month*
company-logo
job companyWellocia Lifestyle Private Limited
job location Kharadi, Pune
incentive₹10,000 incentives included
job experience6+ months Experience in Customer Support / TeleCaller
77 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Marathi
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Rotational Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Seller Support Executive to join our team at Wellocia Lifestyle Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 30,000 - ₹ 42,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Seller Support Executive job

  1. What skills and experience do you need for this Seller Support Executive job?
    Ans : To apply for this Seller Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-7 years of experience.
  2. What salary is offered for this Seller Support Executive job?
    Ans : The salary for this Seller Support Executive job ranges between ₹30,000-₹42,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Seller Support Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kharadi, Pune.
  5. How many vacancies are there for this Seller Support Executive job?
    Ans : There are 77 vacancies for this Seller Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Seller Support Executive job is open for both male and female candidates.
  7. What does the role of Seller Support Executive involve?
    Ans : As a Seller Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Seller Support Executive position is Kharadi, Pune.
  9. Who is the right fit for this Seller Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 1-7 years of experience is the right fit for this Seller Support Executive job.
  10. What makes this Seller Support Executive job a good opportunity?
    Ans : This Seller Support Executive job is a good opportunity as it offers a salary between ₹30,000-₹42,000 per month. This is a Full Time job and has 77 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

Query Resolution, Computer Knowledge, Domestic Calling, International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 30000 - ₹ 42000

Regional Languages

Marathi

Contact Person

Ekta
Posted 14 hours ago
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