A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
30,000 - 32,000 /month
Sonho Private Limited
Kharadi, Pune
6 - 24 months Experience in Customer Support / TeleCaller
Part Time
As an International Voice Process Executive, you will be responsible for handling seller queries through chat and providing timely, appropriate resolutions. You will assist sellers with account, order, and process-related concerns while maintaining clear communication and proper follow-up. The role requires a customer-focused approach, good problem-solving skills, and the ability to work effectively in a rotational shift environment.
Responsibilities
• Handle seller queries through chat and provide appropriate resolutions.
• Assist sellers with account, order, and process-related concerns.
• Maintain clear and professional communication with sellers.
• Ensure proper follow-up on unresolved queries.
• Maintain a high level of customer service and seller satisfaction.
• Follow process guidelines and quality standards.
• Work effectively in a rotational shift environment.
