Seller Support Executive

12,000 - 19,000 /month

Talent Stock Solutions

Goregaon (East), Mumbai

0 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Logistics

Languages: Marathi, Gujarati

All Education levels

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Seller Support Executive to join our team [••TSS••]. The role offers ₹12000 - ₹19000 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Seller Support Executive job

What skills and experience do you need for this Seller Support Executive job?
Ans : To apply for this Seller Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-5 years of experience.
What salary is offered for this Seller Support Executive job?
Ans : The salary for this Seller Support Executive job ranges between ₹12,000-₹19,000 per month.
What shift and timings does this job follow?
Ans : This Seller Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Goregaon (East), Mumbai.
How many vacancies are there for this Seller Support Executive job?
Ans : There are 2 vacancies for this Seller Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-5 years of experience are eligible to apply for this Seller Support Executive role. Only female candidates are eligible.
What does the role of Seller Support Executive involve?
Ans : As a Seller Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Seller Support Executive position is Goregaon (East), Mumbai.
Who is the right fit for this Seller Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 0-5 years of experience is the right fit for this Seller Support Executive job.
What makes this Seller Support Executive job a good opportunity?
Ans : This Seller Support Executive job is a good opportunity as it offers a salary between ₹12,000-₹19,000 per month. This is a Full Time job and has 2 openings.