Seller Support Executive

16,000 - 20,000 /month

Agribegri Tradelink Private Limited

Nana Mava Chowk, Rajkot

6 - 24 months Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi, Gujarati

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Seller Support Executive to join our team at Agribegri Tradelink Private Limited. The role offers ₹16000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to E - Commerce. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Seller Support Executive job

What skills and experience do you need for this Seller Support Executive job?
Ans : To apply for this Seller Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹20,000 per month in this Seller Support Executive position.
What shift and timings does this job follow?
Ans : This Seller Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nana Mava Chowk, Rajkot.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Seller Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Seller Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Seller Support Executive job is located in Nana Mava Chowk, Rajkot.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience is ideal for this Seller Support Executive job.
Why should you apply for this Seller Support Executive job?
Ans : This Seller Support Executive job offers a salary between ₹16,000-₹20,000 per month. This is a Full Time opportunity and has 1 openings available.