Sales Telecaller

20,000 - 25,000 /month

Yellow Umbrella

Vikhroli (West), Mumbai

2 - 6 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

All Education levels

Females Only

6 days working | Day Shift

Job Description

We are looking for a Sales Telecaller to join our team at Yellow Umbrella. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹20000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 2 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this Sales Telecaller job

What are the eligibility criteria for this Sales Telecaller job?
Ans : Candidates should have All Education levels with 2-6 years of experience for this Sales Telecaller job offered by Yellow Umbrella in Vikhroli (West), Mumbai.
What salary is offered for this Sales Telecaller job?
Ans : The salary for this Sales Telecaller job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Sales Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vikhroli (West), Mumbai.
How many vacancies are there for this Sales Telecaller job?
Ans : There are 5 vacancies for this Sales Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 2-6 years of experience are eligible to apply for this Sales Telecaller role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Sales Telecaller position is Vikhroli (West), Mumbai.
What makes this Sales Telecaller job a good opportunity?
Ans : This Sales Telecaller job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 5 openings.