Sales Telecaller

We are looking for a Sales Telecaller to join our team at Tata Aia Life. The role offers ₹21000-31000 and involves managing customer calls, delivering outstanding customer service related to Life Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Sales Telecaller job

1. What is the eligibility criteria to apply for this Sales Telecaller job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹21000 - ₹36000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Sales Telecaller job?
   Ans: This Sales Telecaller job will have 5 working days.
4. Are there any charges applicable while applying or joining this Sales Telecaller job?
   Ans: No, there is no fee applicable for applying this Sales Telecaller job and during the employment with the company, i.e., Tata Aia Life.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Sales Telecaller role?
   Ans: There is an immediate opening of 10 Sales Telecaller at Tata Aia Life
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Sales Telecaller job?
   Ans: This Sales Telecaller job has Day Shift.