Sales Telecaller

20,000 - 35,000 /month

Rinex

Koramangala, Bangalore

Freshers in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Aadhar Card

Job Description

We are looking for a Sales Telecaller to join our team at Rinex. The role offers ₹20000 - ₹35000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Sales Telecaller job

What skills and experience do you need for this Sales Telecaller job?
Ans : To apply for this Sales Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹35,000 per month in this Sales Telecaller position.
What shift and timings does this job follow?
Ans : This Sales Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
How many vacancies are there for this Sales Telecaller job?
Ans : There are 10 vacancies for this Sales Telecaller role.
Is this job open for all genders?
Ans : Yes, this Sales Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Sales Telecaller, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Sales Telecaller position is Koramangala, Bangalore.
Who is the right fit for this Sales Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process is the right fit for this Sales Telecaller job.
What makes this Sales Telecaller job a good opportunity?
Ans : This Sales Telecaller job is a good opportunity as it offers a salary between ₹20,000-₹35,000 per month. This is a Full Time job and has 10 openings.