Sales Telecaller

10,000 - 20,000 /month*

Kritika Creation Mumbai

Bhiwandi, Mumbai

₹8,000 incentives included

1 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

Languages: Hindi, Marathi

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Sales Telecaller to join our team at Kritika Creation Mumbai. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹10000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Sales Telecaller job

What is the eligibility criteria to apply for this Sales Telecaller job?
Ans: The candidate should be All Education levels and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Sales Telecaller job?
Ans: This Sales Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Sales Telecaller job?
Ans: No, there is no fee applicable for applying this Sales Telecaller job and during the employment with the company, i.e., Kritika Creation Mumbai.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Sales Telecaller role?
Ans: There is an immediate opening of 1 Sales Telecaller at Kritika Creation Mumbai
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Sales Telecaller job?
Ans: This Sales Telecaller job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Salary

₹ 10000 - ₹ 20000

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

Alipiya Saha

Posted 10+ days ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Sales Telecaller