Handle inbound and outbound customer calls professionally.
Generate leads through telecalling and follow up with prospective customers.
Maintain daily call records and customer interactions.
Perform data entry and update customer information in the CRM system.
Coordinate with the sales team for lead management and customer support.
Respond to customer queries through calls, WhatsApp, and chat.
Prepare reports and maintain accurate office documentation.
Collect required customer information and ensure timely follow-ups.
Manage back-office operations and administrative tasks efficiently.
Achieve daily calling and follow-up targets.