Customer Support Sales Coordinator / Executive

15,000 - 18,000 /month

Fiber Water Technology (india) Private Limited

Mohan Nagar, Ghaziabad

1 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2B Sales

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Sales Coordinator / Executive to join our team at Fiber Water Technology (india) Private Limited. The role offers ₹ 15,000 - ₹ 18,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Sales Coordinator / Executive job

What skills and experience do you need for this Customer Support Sales Coordinator / Executive job?
Ans : To apply for this Customer Support Sales Coordinator / Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
What salary is offered for this Customer Support Sales Coordinator / Executive job?
Ans : The salary for this Customer Support Sales Coordinator / Executive job ranges between ₹15,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Sales Coordinator / Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mohan Nagar, Ghaziabad.
How many vacancies are there for this Customer Support Sales Coordinator / Executive job?
Ans : There are 2 vacancies for this Customer Support Sales Coordinator / Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Sales Coordinator / Executive job is open for both male and female candidates.
What does the role of Customer Support Sales Coordinator / Executive involve?
Ans : As a Customer Support Sales Coordinator / Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Sales Coordinator / Executive position is Mohan Nagar, Ghaziabad.
Who is the right fit for this Customer Support Sales Coordinator / Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-3 years of experience is the right fit for this Customer Support Sales Coordinator / Executive job.
What makes this Customer Support Sales Coordinator / Executive job a good opportunity?
Ans : This Customer Support Sales Coordinator / Executive job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 2 openings.