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Customer Support Sales Executive

salary 20,000 - 90,000 /month*
company-logo
job companyTruth And Social Publication Private Limited
job location Sector 63 Noida, Noida
incentive₹40,000 incentives included
job experience1 - 6+ years Experience in Customer Support / TeleCaller
5 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

Key Result Areas (KRAs)

  • Lead Prospecting (Calling or WhatsApp)
  • Lead Qualification
  • Sales Meetings & Consultations
  • Proposal & Quotation Management
  • Follow-up & Relationship Management
  • Sales Conversion & Revenue Generation
  • Payment Collection & Documentation
  • Upselling & Cross-selling
  • CRM & Sales Pipeline Management
  • Customer Experience & Referral Generation
  • Achievement of Monthly Sales Targets


Key Performance Indicators (KPIs)

  • 100 Outbound Calls per Day
  • Qualified Leads Generated
  • Discovery/Consultation Meetings Conducted
  • Proposals Sent
  • Follow-ups Completed
  • Sales Conversion Rate
  • Monthly Revenue Generated
  • Number of Deals Closed
  • Average Deal Value
  • Advance Payment Collection
  • Payment Collection Rate
  • Upsell & Cross-sell Revenue
  • Customer Satisfaction Score (CSAT)
  • CRM Update Accuracy
  • Sales Pipeline Value
  • Referral Clients Generated
  • Monthly Target Achievement (%)


Roles & Responsibilities


  1. Filter qualified leads through calls or WhatsApp from warm data.
  2. Qualify prospects and understand their publishing, branding, and marketing requirements.
  3. Conduct discovery calls, sales presentations, and consultation meetings.
  4. Recommend suitable TS Publication packages based on client needs.
  5. Prepare and present proposals, quotations, and service agreements.
  6. Handle objections, negotiate pricing, and close high-value sales.
  7. Collect advance payments and coordinate documentation.
  8. Maintain accurate CRM records and manage the complete sales pipeline.
  9. Ensure timely follow-ups until deal closure and project handover.
  10. Upsell and cross-sell additional services such as Book Writing, Book Publishing, PR Articles, Podcasts, Media Coverage, and Book Marketing.
  11. Build long-term client relationships and generate referrals1
  12. Collaborate with internal teams to ensure seamless customer onboardin13
  13. Achieve assigned monthly sales, revenue, and collection targe14.
  14. Monitor sales performance and submit daily, weekly, and monthly reports.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Sales Executive job

  1. What are the eligibility criteria for this Customer Support Sales Executive job?
    Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience for this Customer Support Sales Executive job offered by Truth And Social Publication Private Limited in Sector 63 Noida, Noida.
  2. What salary is offered for this Customer Support Sales Executive job?
    Ans : The salary for this Customer Support Sales Executive job ranges between ₹20,000-₹90,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Sales Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Sales Executive job is located in Sector 63 Noida, Noida.
  8. Why should you apply for this Customer Support Sales Executive job?
    Ans : This Customer Support Sales Executive job offers a salary between ₹20,000-₹90,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Wiring, Communication Skill

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 100000

Regional Languages

Hindi

Contact Person

Ritik Verma

Interview Address

G-75, Sector 63, Noida
Posted a day ago
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