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Sales Telecaller

salary 14,000 - 20,000 /month*
company-logo
job companyJayshree Gruh Udyog
job location Work from home
incentive₹3,000 incentives included
job experience6+ months Experience in Customer Support / TeleCaller
2 Openings
Incentives included
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: FMCG
sales
Languages: Hindi, Gujarati
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Sales Telecaller to join our team at Jayshree Gruh Udyog. The role offers ₹ 14,000 - ₹ 20,000 and involves managing customer calls, delivering outstanding customer service related to FMCG. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Sales Telecaller job

  1. What skills and experience do you need for this Sales Telecaller job?
    Ans : To apply for this Sales Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹14,000-₹20,000 per month in this Sales Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Sales Telecaller job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-7 years of experience can apply for this Sales Telecaller job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a Sales Telecaller, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Sales Telecaller job is located in Andheri (East), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience is ideal for this Sales Telecaller job.
  10. Why should you apply for this Sales Telecaller job?
    Ans : This Sales Telecaller job offers a salary between ₹14,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 20000

Regional Languages

Hindi, Gujarati

Contact Person

Virag Shah
Posted 3 days ago
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