Sales Telecaller

15,000 - 18,000 /month

Ayurved Rasayani

Balewadi, Pune

2 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Contract

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Healthcare

Languages: Hindi, Marathi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Sales Telecaller to join our team at Ayurved Rasayani. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹15000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Sales Telecaller job

What skills and experience do you need for this Sales Telecaller job?
Ans : To apply for this Sales Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 2-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹18,000 per month in this Sales Telecaller position.
What shift and timings does this job follow?
Ans : This Sales Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Balewadi, Pune.
How many vacancies are there for this Sales Telecaller job?
Ans : There is 1 vacancy for this Sales Telecaller role.
Is this job open for all genders?
Ans : Yes, this Sales Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Sales Telecaller, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Sales Telecaller position is Balewadi, Pune.
Who is the right fit for this Sales Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 2-3 years of experience is the right fit for this Sales Telecaller job.
What makes this Sales Telecaller job a good opportunity?
Ans : This Sales Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 1 openings.