Sales Telecaller

12,000 - 68,000 /month*

Avantika Edtech Llp

Tonk Phatak, Jaipur

₹50,000 incentives included

1 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Education

Post Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Sales Telecaller to join our team at Avantika Edtech Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹12000 - ₹68000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Post Graduate and 3 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Sales Telecaller job

What skills and experience do you need for this Sales Telecaller job?
Ans : To apply for this Sales Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience.
What salary is offered for this Sales Telecaller job?
Ans : The salary for this Sales Telecaller job ranges between ₹12,000-₹68,000 per month.
What shift and timings does this job follow?
Ans : This Sales Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tonk Phatak, Jaipur.
How many vacancies are there for this Sales Telecaller job?
Ans : There are 2 vacancies for this Sales Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a Post Graduate and above qualification and 1-3 years of experience are eligible to apply for this Sales Telecaller role. Only female candidates are eligible.
What does the role of Sales Telecaller involve?
Ans : As a Sales Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Sales Telecaller position is Tonk Phatak, Jaipur.
Who is the right fit for this Sales Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 1-3 years of experience is the right fit for this Sales Telecaller job.
What makes this Sales Telecaller job a good opportunity?
Ans : This Sales Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹68,000 per month. This is a Full Time job and has 2 openings.