Sales Executive

15,000 - 45,000 /month

Era Events And Hospitality Private Limited

Durgapura, Jaipur

1 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Sales Executive to join our team at Era Events And Hospitality Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹15000 - ₹45000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Sales Executive job

What skills and experience do you need for this Sales Executive job?
Ans : To apply for this Sales Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
What salary is offered for this Sales Executive job?
Ans : The salary for this Sales Executive job ranges between ₹15,000-₹45,000 per month.
What shift and timings does this job follow?
Ans : This Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Durgapura, Jaipur.
How many vacancies are there for this Sales Executive job?
Ans : There are 2 vacancies for this Sales Executive role.
Is this job open for all genders?
Ans : Yes, this Sales Executive job is open for both male and female candidates.
What does the role of Sales Executive involve?
Ans : As a Sales Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Sales Executive position is Durgapura, Jaipur.
Who is the right fit for this Sales Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 1-7 years of experience is the right fit for this Sales Executive job.
What makes this Sales Executive job a good opportunity?
Ans : This Sales Executive job is a good opportunity as it offers a salary between ₹15,000-₹45,000 per month. This is a Full Time job and has 2 openings.