Sales & Service Co-ordinator

25,000 - 35,000 /month

Gi.en Penta Hi-tech India Private Limited

Nagarbhavi, Bangalore

2 - 5 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi, Kannada

Diploma and above

Females Only

6 days working | Day Shift

Job Benefits: PF

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

A Sales & Service Coordinator manages the intersection of client needs and operational workflows, handling administrative tasks, customer inquiries, and order processing to support sales and after-sales service. They ensure smooth communication, maintain customer records, prepare reports, and coordinate scheduling to improve efficiency and customer satisfaction.

Key Responsibilities

Sales Administration: Processing orders, preparing quotations, invoices, and managing customer contracts.
Customer Support: Acting as the primary point of contact for inquiries, complaints, and product information.
Coordination & Scheduling: Scheduling service appointments, installations, or follow-ups and liaising with technical teams.
Data Management: Maintaining accurate customer records, updating CRM systems, and generating sales/service reports.
Relationship Management: Following up with clients after sales to ensure satisfaction and provide ongoing support.

Required Skills and Qualifications

Communication: Excellent verbal and written skills for client interaction and team coordination.
Organization: Strong administrative, logistical, and multi-tasking abilities.
Software Proficiency: Experience with Microsoft Office Suite.
Problem-Solving: Ability to handle issues swiftly, such as scheduling conflicts or service complaints.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Sales & Service Co-ordinator job

What skills and experience do you need for this Sales & Service Co-ordinator job?
Ans : To apply for this Sales & Service Co-ordinator job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-5 years of experience.
What salary is offered for this Sales & Service Co-ordinator job?
Ans : The salary for this Sales & Service Co-ordinator job ranges between ₹25,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Sales & Service Co-ordinator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nagarbhavi, Bangalore.
How many vacancies are there for this Sales & Service Co-ordinator job?
Ans : There is 1 vacancy for this Sales & Service Co-ordinator role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 2-5 years of experience are eligible to apply for this Sales & Service Co-ordinator role. Only female candidates are eligible.
What does the role of Sales & Service Co-ordinator involve?
Ans : As a Sales & Service Co-ordinator, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Sales & Service Co-ordinator position is Nagarbhavi, Bangalore.
Who is the right fit for this Sales & Service Co-ordinator job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 2-5 years of experience is the right fit for this Sales & Service Co-ordinator job.
What makes this Sales & Service Co-ordinator job a good opportunity?
Ans : This Sales & Service Co-ordinator job is a good opportunity as it offers a salary between ₹25,000-₹35,000 per month. This is a Full Time job and has 1 openings.