Sales Representative

15,000 - 19,000 /month*

Lenskart Solutions Private Limited

Kadavanthara, Kochi

₹1,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Languages: Malayalam

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a Sales Representative to join our team at Lenskart Solutions Private Limited. The role offers ₹15000 - ₹19000 and involves managing customer calls, delivering outstanding customer service related to Retail. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Sales Representative job

Can freshers or experienced candidates apply for this Sales Representative role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Sales Representative role.
What salary is offered for this Sales Representative job?
Ans : The salary for this Sales Representative job ranges between ₹15,000-₹19,000 per month.
What shift and timings does this job follow?
Ans : This Sales Representative job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kadavanthara, Kochi.
How many vacancies are there for this Sales Representative job?
Ans : There is 1 vacancy for this Sales Representative role.
Is this job open for all genders?
Ans : Yes, this Sales Representative job is open for both male and female candidates.
What does the role of Sales Representative involve?
Ans : As a Sales Representative, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Sales Representative position is Kadavanthara, Kochi.
Who is the right fit for this Sales Representative job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-3 years of experience is the right fit for this Sales Representative job.
What makes this Sales Representative job a good opportunity?
Ans : This Sales Representative job is a good opportunity as it offers a salary between ₹15,000-₹19,000 per month. This is a Full Time job and has 1 openings.