We are looking for a Sales & Marketing Executive to join our team at Legal 365(aillsa). This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to LEGAL SERVICE. The role offers ₹12,000 - ₹18,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Post Graduate and 2 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.
More about this Customer Support Sales & Marketing Executive job
What skills and experience do you need for this Customer Support Sales & Marketing Executive job?
Ans : To apply for this Customer Support Sales & Marketing Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-4 years of experience.
What salary is offered for this Customer Support Sales & Marketing Executive job?
Ans : The salary for this Customer Support Sales & Marketing Executive job ranges between ₹12,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Sales & Marketing Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bansdroni, Kolkata.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Post Graduate and above qualification with 2-4 years of experience can apply for this Customer Support Sales & Marketing Executive job. Only female candidates can apply.
What does the role of Customer Support Sales & Marketing Executive involve?
Ans : As a Customer Support Sales & Marketing Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Sales & Marketing Executive job is located in Bansdroni, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-4 years of experience is ideal for this Customer Support Sales & Marketing Executive job.
Why should you apply for this Customer Support Sales & Marketing Executive job?
Ans : This Customer Support Sales & Marketing Executive job offers a salary between ₹12,000-₹18,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
Yes
No. Of Working Days
6
Benefits
PF, Medical Benefits, Insurance
Skills Required
Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, Digital Marketing, Legal Service Marketing, Legal Cases Marketing