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Customer Support Sales & Marketing Executive

salary 18,500 - 24,000 /month*
company-logo
job companyAdbookee Media Solutions
job location Malad (East), Mumbai
incentive₹2,000 incentives included
job experience6 - 12 months Experience in Customer Support / TeleCaller
2 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Logistics
sales
Languages: Hindi
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Sales & Marketing Executive to join our team at Adbookee Media Solutions. The role offers ₹18,500 - ₹24,000 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Sales & Marketing Executive job

  1. What skills and experience do you need for this Customer Support Sales & Marketing Executive job?
    Ans : To apply for this Customer Support Sales & Marketing Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,500-₹24,000 per month in this Customer Support Sales & Marketing Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales & Marketing Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Malad (East), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 1-1 years of experience can apply for this Customer Support Sales & Marketing Executive job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Support Sales & Marketing Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Support Sales & Marketing Executive job is located in Malad (East), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Customer Support Sales & Marketing Executive job.
  10. Why should you apply for this Customer Support Sales & Marketing Executive job?
    Ans : This Customer Support Sales & Marketing Executive job offers a salary between ₹18,500-₹24,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 18500 - ₹ 24000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Amit Patel
Posted 9 hours ago

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