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Customer Support Sales Executive

salary 13,000 - 18,000 /month
company-logo
job companyY H Trading Company
job location Dhapa, Kolkata
job experience6 - 12 months Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Hindi, Bengali
qualification
Graduate and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Aadhar Card, Bank Account
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Job Description

We are looking for a Sales Executive to join our team at null. The role offers ₹ 13,000 - ₹ 18,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Sales Executive job

  1. What are the eligibility criteria for this Customer Support Sales Executive job?
    Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Computer Knowledge, Domestic Calling for this Customer Support Sales Executive job offered by Y H Trading Company in Dhapa, Kolkata.
  2. What salary is offered for this Customer Support Sales Executive job?
    Ans : The salary for this Customer Support Sales Executive job ranges between ₹13,000-₹18,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Dhapa, Kolkata.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 1-1 years of experience can apply for this Customer Support Sales Executive job. Only female candidates can apply.
  7. What does the role of Customer Support Sales Executive involve?
    Ans : As a Customer Support Sales Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Sales Executive job is located in Dhapa, Kolkata.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-1 years of experience is ideal for this Customer Support Sales Executive job.
  10. Why should you apply for this Customer Support Sales Executive job?
    Ans : This Customer Support Sales Executive job offers a salary between ₹13,000-₹18,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 18000

Regional Languages

Hindi, Bengali

Contact Person

Ambiaul Haque

Interview Address

13 Auropota Road Dhapa Kolkata 700107, Dhapa, Kolkata
Posted a day ago

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Job Hai > Jobs in Kolkata > Customer Support / TeleCaller Jobs in Kolkata > Sales Executive