Customer Support Sales Executive

Key Responsibilities:

• Make outbound calls to potential students and industry professionals from inquiry databases.

• Follow up with leads via phone calls, WhatsApp, and emails to convert inquiries into enrollments.

• Conduct telephonic and in-person counseling sessions to guide prospective students on available courses and career opportunities.

• Organize and assist in webinars, career talks, seminars, and one-on-one sessions.

• Build and maintain long-term relationships with students/clients through proactive communication.

• Support fee collection and ensure timely enrollments and payment follow-ups.

• Maintain accurate sales records, track interactions in CRM tools, and report on progress.

Skills Required:

• Excellent communication and interpersonal skills (verbal + written)

• Strong interest in sales through calling and counseling

• Ability to multitask and manage deadlines in a fast-paced environment

• Proficient in MS Office, Google Workspace (Docs, Sheets, Drive), and CRM platforms like Zoho

• Self-motivated, proactive, and target-oriented

• Ability to work independently and collaboratively

• Graduate/Postgraduate in any discipline (Business, Education, or Sales background preferred)

• Freshers are welcome

This job can be searched as Business Development Executive, Inside Sales, B2B, CSE

Education:

• Bachelor's (Preferred)

Language:

• English (Required)

Location:

• Andheri East, Mumbai, Maharashtra (Required)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.