Customer Support Sales Executive

15,000 - 20,000 /month

The Editara

Thane West, Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Part Time

Contract

Job Highlights

Industry Type: Software & IT Services

All Education levels

All genders

5 days working | Day Shift

Job Description

We are looking for a Sales Executive to join our team at Editara. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Sales Executive job

Can freshers or experienced candidates apply for this Customer Support Sales Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Sales Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Support Sales Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Sales Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Sales Executive job is located in Thane West, Mumbai.
Why should you apply for this Customer Support Sales Executive job?
Ans : This Customer Support Sales Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Part Time opportunity and has 25 openings available.