Customer Support Sales Executive

20,000 - 30,000 /month

Swiss Group

Santacruz (West), Mumbai

5 - 6+ years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Job Highlights

Industry Type: B2B Sales

Graduate and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Sales Executive to join our team at Swiss Group. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹20000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 5 - 6+ years Experience.

More about this Customer Support Sales Executive job

Who is eligible to apply for this Customer Support Sales Executive job at Swiss Group?
Ans : Candidates should have a Graduate and above qualification for this Customer Support Sales Executive job offered by Swiss Group.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹30,000 per month in this Customer Support Sales Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Santacruz (West), Mumbai.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 5-7 years of experience can apply for this Customer Support Sales Executive job. Only male candidates can apply.
Where is this job located?
Ans : This Customer Support Sales Executive job is located in Santacruz (West), Mumbai.
Why should you apply for this Customer Support Sales Executive job?
Ans : This Customer Support Sales Executive job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 3 openings available.