We are looking for a Sales Executive to join our team at Sugandhit. The role offers ₹9,000 - ₹10,000 and involves managing customer calls, delivering outstanding customer service related to FMCG. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.
More about this Customer Support Sales Executive job
Who is eligible to apply for this Customer Support Sales Executive job at Sugandhit?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge, Non-voice/Chat Process for this Customer Support Sales Executive job offered by Sugandhit.
How much can you earn in this position?
Ans : You can earn between ₹9,000-₹10,000 per month in this Customer Support Sales Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Khardah, Kolkata.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-2 years of experience can apply for this Customer Support Sales Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Support Sales Executive, you will work on skills like Computer Knowledge, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Support Sales Executive job is located in Khardah, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Customer Support Sales Executive job.
Why should you apply for this Customer Support Sales Executive job?
Ans : This Customer Support Sales Executive job offers a salary between ₹9,000-₹10,000 per month. This is a Full Time opportunity and has 2 openings available.
A Naukri Group company
LoginHire Local Staff
9,000 - 10,000 /month
Sugandhit
Khardah, Kolkata
1 - 2 years Experience in Customer Support / TeleCaller
Full Time
