Job Title: Process Associate
Location: Mohali, Sector 74
Shift: 2:30 PM to 10:30 PM
Week Off: Saturday & Sunday
Benefits: Both side cab facility, one-time meal
Freshers with good communication can also apply.
Interested candidates can call or whatsapp YOUR RESUME AT at 9650828076 KHUSHI
Job Summary:
We are seeking a Process Associate for our international BPO process. The role involves handling inbound
and outbound customer interactions, providing support, and ensuring a high-quality customer experience.
Key Responsibilities:
• Handle inbound and outbound calls for international clients.•
Assist customers with queries, requests, and issue resolution.
• Maintain accurate customer records in the CRM system.
• Ensure timely follow-up and maintain quality standards.
• Meet process-related KPIs and performance metrics.