Customer Support Sales Executive

15,000 - 25,000 /month*

Samnova Electronics Private Limited

Dewas Naka(Panchvati), Indore

2 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

12th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Sales Executive to join our team at Samnova Electronics Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Electronics. The role offers ₹15000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 2 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Support Sales Executive job

Who is eligible to apply for this Customer Support Sales Executive job at Samnova Electronics Private Limited?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, Query Resolution for this Customer Support Sales Executive job offered by Samnova Electronics Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Support Sales Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dewas Naka(Panchvati), Indore.
How many vacancies are there for this Customer Support Sales Executive job?
Ans : There are 2 vacancies for this Customer Support Sales Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 2-3 years of experience are eligible to apply for this Customer Support Sales Executive role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Customer Support Sales Executive, you will work on skills like Computer Knowledge, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Sales Executive position is Dewas Naka(Panchvati), Indore.
Who is the right fit for this Customer Support Sales Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 2-3 years of experience is the right fit for this Customer Support Sales Executive job.
What makes this Customer Support Sales Executive job a good opportunity?
Ans : This Customer Support Sales Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 2 openings.