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Customer Support Sales Executive

salary 12,000 - 35,000 /month*
company-logo
job companyMaharashtra Electronic Industries
job location Goregaon (East), Mumbai
incentive₹15,000 incentives included
job experience1 - 6+ years Experience in Customer Support / TeleCaller
2 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Languages: Hindi, Marathi
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Sales Executive job

  1. What skills and experience do you need for this Customer Support Sales Executive job?
    Ans : To apply for this Customer Support Sales Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹35,000 per month in this Customer Support Sales Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Goregaon (East), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Sales Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Sales Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Support Sales Executive job is located in Goregaon (East), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience is ideal for this Customer Support Sales Executive job.
  10. Why should you apply for this Customer Support Sales Executive job?
    Ans : This Customer Support Sales Executive job offers a salary between ₹12,000-₹35,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process, Skills Required Good English communication written and spoken Good email drafting skills Good telephone and customerhandling skills Good followup and negotiation skills Basic knowledge of MS Excel and MS Word Experience with quotations and invoicing preferred Sales experience in industrialelectrical products will be an advantage Experience in logisticstransport sales will be an advantage Should be proactive organized and targetoriented

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 35000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

Anirudh Hassija

Interview Address

Goregaon (East), Goregaon (East), Mumbai
Posted a day ago
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