Customer Support Sales Executive

20,000 - 30,000 /month

Indusind Bank

Howrah, Kolkata

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Contract

Job Highlights

Industry Type: Loan/ Credit Card

Graduate and above

All genders

5 days working | Day Shift

Job Description

We are looking for a Sales Executive to join our team at Indusind Bank. The role offers ₹20000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Sales Executive job

What are the eligibility criteria for this Customer Support Sales Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience for this Customer Support Sales Executive job offered by Indusind Bank in Howrah, Kolkata.
What salary is offered for this Customer Support Sales Executive job?
Ans : The salary for this Customer Support Sales Executive job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Howrah, Kolkata.
How many vacancies are there for this Customer Support Sales Executive job?
Ans : There are 10 vacancies for this Customer Support Sales Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Sales Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Sales Executive position is Howrah, Kolkata.
What makes this Customer Support Sales Executive job a good opportunity?
Ans : This Customer Support Sales Executive job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 10 openings.