We are looking for a Sales Executive to join our team at Aramya. The role offers ₹17,000 - ₹20,000 + incentives and involves managing customers, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage walk in customers in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics during customer handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.