Customer Support Sales Executive

30,000 - 30,000 /month

D3 Design Studio

Kanakpura Road, Bangalore

1 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2C Sales

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Sales Executive to join our team at D3 Design Studio. The role offers ₹30000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Sales Executive job

What skills and experience do you need for this Customer Support Sales Executive job?
Ans : To apply for this Customer Support Sales Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
What salary is offered for this Customer Support Sales Executive job?
Ans : The salary is ₹30,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Customer Support Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kanakpura Road, Bangalore.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Sales Executive job is open for both male and female candidates.
What does the role of Customer Support Sales Executive involve?
Ans : As a Customer Support Sales Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Sales Executive job is located in Kanakpura Road, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Customer Support Sales Executive job.
Why should you apply for this Customer Support Sales Executive job?
Ans : This Customer Support Sales Executive job offers a salary of ₹30,000 per month. This is a Full Time opportunity and has 2 opening available.