Core Responsibilities
Customer Service: Actively greeting, assisting, and providing product information to customers to facilitate purchases.
Sales Achievement: Meeting or exceeding individual and team sales targets and KPIs.
Merchandising & Inventory:
Maintaining clean, organized shelves and displays; receiving and restocking merchandise.
Sales Processing: Handling cash and electronic transactions, returns, and exchanges accurately.
Product Knowledge: Staying updated on product features, promotions, and store policies.
Expertia AI +5
Required Skills and Qualifications
Communication: Strong interpersonal skills for interacting with customers and team members.
Sales Orientation: Proven ability in upselling, cross-selling, and closing sales.
Physical Stamina: Ability to stand and walk for long periods and lift inventory, notes Monster for Employers.
Flexibility: Availability to work flexible hours, including weekends, holidays, and evenings.
Education: High school diploma or equivalent, states Monster for Employers.
Jobsoid +4
Key Performance Indicators (KPIs)
Individual sales volume and conversion rates.
Customer satisfaction scores and feedback.
Average transaction value