Customer Support Sales Coordinator / Executive

20,000 - 30,000 /month

Xyz Digital Private Limited

Kundli, Sonipat

2 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Description

Job Summary

The Sales Executive is responsible for driving sales growth by acquiring new customers, maintaining strong relationships with existing clients, and promoting the company's rigid box packaging solutions. The role focuses on generating business from industries such as luxury packaging, cosmetics, electronics, jewelry, apparel, gifting, FMCG, pharmaceuticals, and other manufacturing sectors requiring premium packaging.

Key Responsibilities

Identify and develop new B2B business opportunities for rigid box packaging products.
Generate leads through market research, cold calling, networking, and customer visits.
Meet potential clients to understand their packaging requirements and propose suitable solutions.
Prepare and submit quotations, negotiate pricing, and close sales orders.
Maintain strong relationships with existing customers to ensure repeat business.
Achieve monthly, quarterly, and annual sales targets.
Coordinate with the Production, Planning, Design, and Dispatch teams to ensure timely order execution and customer satisfaction.
Follow up on inquiries, samples, approvals, and payments.
Monitor market trends, competitor activities, and customer requirements.
Prepare regular sales reports, forecasts, and customer visit reports.
Represent the company at trade fairs, exhibitions, and industry events when required.
Required Skills
- Strong communication and interpersonal skills.
- Excellent negotiation and presentation abilities.
- Proven experience in B2B sales and business development.
- Customer relationship management skills.
- Ability to identify new business opportunities and close deals.
- Good analytical and problem-solving skills.
- Proficiency in MS Office and CRM software.
- Self-motivated, target-oriented, and willing to travel for customer meetings.
Key Performance Indicators (KPIs)
- Achievement of monthly and annual sales targets.
- New customer acquisition.
- Revenue and profit growth.
- Customer retention and repeat business.
- Lead conversion ratio.
- Timely payment collection.
- Customer satisfaction and service qualit

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Support Sales Coordinator / Executive job

What skills and experience do you need for this Customer Support Sales Coordinator / Executive job?
Ans : To apply for this Customer Support Sales Coordinator / Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 2-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Sales Coordinator / Executive job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Sales Coordinator / Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kundli, Sonipat.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Sales Coordinator / Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Sales Coordinator / Executive job?
Ans : As a Customer Support Sales Coordinator / Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Sales Coordinator / Executive job is located in Kundli, Sonipat.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 2-3 years of experience is ideal for this Customer Support Sales Coordinator / Executive job.
Why should you apply for this Customer Support Sales Coordinator / Executive job?
Ans : This Customer Support Sales Coordinator / Executive job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 2 openings available.